About UsFounded by two brothers, Frank A. and Henry G. “Rock” Capperella in 1952 as a television and appliance retailer and service provider, Capperella’s first store was located on Bishop Street in downtown Bellefonte. In 1955, Capperella Brothers, as it was known, began selling home furnishings. In 1957 the brothers built a new building outside of town, between Bellefonte and Milesburg. The larger showroom allowed for new merchandise, including bedding and flooring. After an expansion during the 1970’s and another in the early 90’s, this location is now nearly 40,000 square feet. In 1997 Capperella’s opened our second location in Lewistown, PA. Following in the footsteps of Jonas and Jane Kauffman, owners of Kauffman’s Music and Furniture (an 80 year Lewistown tradition), Capperella’s moved into their former location in downtown Lewistown. Now in the second generation, the brother and sister team of Dave Capperella and Carol Capperella continue the tradition and commitment to provide central Pennsylvania with the finest selection of home furnishings, bedding, flooring, and services at the best possible prices. Capperella’s Pricing Philosophy We guarantee that Capperella’s is the low price leader. Many of our manufacturers have minimum pricing policies. At Capperella’s, we sell all of that merchandise at the lowest price, everyday. We also shop the competition to guarantee that Capperella’s is the low price leader. If you find a lower price on identical, first quality merchandise at any other retailer in our State, Capperella’s will refund the difference for up to 30 days after your purchase, provided the price difference can be verified. Price-matched merchandise is not eligible for any Capperella’s finance offer and our price-matching policy does not cover clearance merchandise. Store HoursBELLEFONTE – 814.355.4857 Monday, Wednesday, Thursday 10:00 AM to 6:00 PM Tuesday & Friday 10:00 AM to 8:00 PM Saturday 10:00 AM to 5:00 PM Sunday 1:00 PM to 5:00 PM LEWISTOWN – 717.248.0177 Mon., Tues., Wed., Thur. 9:00 AM to 5:00 PM Friday 9:00 AM to 9:00 PM Saturday 9:00 AM to 5:00 PM Sunday By Appt. Delivery PoliciesSpecific delivery days are scheduled according to store locations: your furniture will be delivered these specific days only. We do not deliver pictures, lamps, or accessories. Any out of state deliveries will need to be arranged with Capperella’s delivery office prior to the sale.Within 24 hours of your scheduled delivery date, you will be contacted and given an estimated two hour time frame for your delivery. In order to serve you better, we require a 48-hour notice for any changes you need to make to your delivery date or information. All C.O.D.'s paid at delivery must be made by cash, personal check, with a photo I.D. Credit Card payments require pre-arrangement with one of our customer service representatives. Please make these arrangements prior to your delivery day.Please have your area cleared and ready for the new merchandise. Our delivery teams are not allowed to move any existing furniture or electronics in your home. Difficult deliveries (such as window entries or balconies) will not be provided by our drivers. To insure the safety of our drivers, snow or any other pedestrian obstacle must be removed by you before our drivers can make your delivery. Capperella’s will determine if deliveries will be made during hazardous weather conditions. Upon delivery of bedding purchases, we do offer to pick-up your used mattress and boxspring at no additional charge. We do reserve the right to refuse pick-up on any mattress or boxspring that our delivery teams deem in unacceptable conditions. Waterbeds, headboards, footboards and frames are excluded from this free service. Pick-Up Policies When making arrangements to pick-up merchandise, please call ahead to verify that it is at the appropriate pick-up location. Service Policies At Capperella’s we are committed to insuring your satisfaction through our Service Department. We will provide repair service for manufacturer defects under the terms stated in the manufacturer's warranty. 2. Provide service in your home, our warehouse or at the factory. 3. Furniture replacements require authorization by the manufacturer. Should a replacement be authorized and the original product is no longer available, you will be authorized to reselect any item up to the original purchase amount. If your original order was purchased on an extended finance promotion, your replacement items will qualify for the same finance promotion. Exchanges and Returns Purchase of in-stock merchancdise may be returned only at the sole discretion of the store management and only within ten calendar days from date of purchase. When a return is granted, a 20% re-stocking fee may apply, and refunds will be greanted only in the form of in-store credit. All purchases of in-stock or special orders must be paid in-full on or before delivery. Any exchange or return of merchandise is subject to inspection by Capperella’s to insure merchandise is returned in its original condition. Original condition includes, but is not limited to: no signs of wear and tear and no scratches, nicks, dents, stains, pet hair, smoke damage or missing parts. If repairs or cleaning are required, the costs will be assessed against the exchange/credit amount. Merchandise in your home longer than 10 days cannot be returned. SPECIAL ORDERS: This merchandise is being made especially for you. All special orders are final – No refunds, returns or cancellations will be accepted. A deposit of 20% is required on all special orders. Special orders of ottomans, pillows, fabric yardage, table pads, arm covers, slip covers and parts orders out of warranty, require payment in full in advance. Special orders take approximately six to eight weeks. Capperella Furniture is not responsible for manufacturer or shipping delays. Your patience is appreciated. BEDDING: Acceptance of the delivery of any bedding finalizes the sale and no pick-ups, returns, or refunds can be made. We offer to pick-up used mattresses and box springs at no additional charge, but we reserve the right to refuse pick-up on any items that our delivery drivers deem to be in an unacceptable condition. |
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